民國115年 高考三級 觀光行政(選試觀光英語)
第1題
Use English to write the definition of two terms（每小題10 分，共20 分） Group Inclusive…
題目
Use English to write the definition of two terms（每小題10 分，共20 分） Group Inclusive Tour (GIT) Hotel Complimentary Service
參考解答（AI 生成，非官方）
- 一、Definition of Group Inclusive Tour (GIT): A Group Inclusive Tour is a pre-packaged tour sold at a group fare to a specified minimum number of passengers—commonly ten to fifteen—who travel together on the same itinerary under one all-inclusive price. The fare normally bundles scheduled air transportation, hotel accommodation, airport transfers, and part of the sightseeing or meals, and it is contracted in advance between a tour operator and an airline or hotel.
- 二、Features and example: GIT products are the backbone of Asian outbound group travel. They carry conditions such as minimum group size, fixed departure dates, minimum stay, non-refundable deposits and name-change fees, and they are priced below individual (FIT) bookings because the operator buys seats and rooms in bulk. A typical example is a five-day Japan group tour advertised as "departure guaranteed with ten passengers," escorted by a tour leader and a local guide.
- 三、Definition of Hotel Complimentary Service: A hotel complimentary service refers to an amenity or assistance that a hotel provides to guests free of charge, with no separate charge shown on the bill—for example a welcome drink, bottled water, in-room Wi-Fi, breakfast, airport shuttle, luggage storage, late check-out, or a fruit plate for repeat guests. Its cost is absorbed into the room rate or a package price rather than billed item by item.
- 四、Purposes and cautions: Such services differentiate a property, lift guest-satisfaction scores and online ratings, and encourage direct or repeat bookings; they are also used as sales levers when negotiating contracts with tour operators and corporate clients. Hotels should nevertheless state the scope and conditions clearly, because a "complimentary" item withdrawn at check-in damages trust and may give rise to consumer-protection disputes.
AI 依官方試題文字產生的參考解答，非考選部公告答案，內容僅供備考參考。